Documentation

BART System Guide

General

BART has been developed in Melbourne Victoria, by the Australian-owned and run Emerg Solutions.

The concept of BART first came about when a CFA volunteer and employee of Emerg requested assistance to provide a solution for the Lilydale CFA Station and its volunteers back in 2002. Emerg donated the equipment and developed some standalone PC-based software for the brigade.

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What is BART?

The Broadcast. Alert. Respond. Turnout. (BART) system has been designed specifically for quick-response teams, providing real-time insight into any type of emergency event.

BART can take any kind of information stream and feed it through the application for a feature-rich examination. The system is able to identify specific pockets of information like time and location coordinates and then use that same data in a clear, simple and interactive interface.

Assisting with the management of skills and resources, BART offers a feature-rich supplement to your standard communication feed.

BART helps you to automate common processes through an intuitive user interface, which encourages team collaboration.

BART can be broken up into 5 modules:

  • Team – the smartphone and tablet device application (for individuals and appliances)
  • Members – web-based administration application
  • Dashboard – web-based headquarters application
  • Turnout – web-based regional management application
  • RAMP – resource management (smartphone, tablet and web-based applications)
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Who is BART for?

BART can benefit entire communities, particularly those who need to work together closely in teams, despite differences in location.

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Emergency agencies

The BART system has been specifically engineered for emergency agencies, where its true power can be seen on a regional level through the management and interoperability of key agencies.

Not only can the various agencies work together seamlessly through the establishment of groups and teams within BART, but regional managers are able to gain valuable intelligence and situational awareness of the conditions at hand.

The current range of emergency agencies in Australia using BART includes:

  • Department of Environment, Land, Water & Planning (DELWP)
  • Country Fire Authority (CFA)
  • Victoria State Emergency Service (SES)
  • Australian Volunteer Coast Guard (AVCG)
  • Ambulance Victoria (Members of Rural CERT Teams)

Emergency management teams, search and rescue units, fire brigades, mapping crews, response teams, community monitoring and assistance crews, can all benefit from the advanced team co-operation features offered through the BART system.

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Local communities

BART can also benefit communities at a local level, by providing a direct communication link from support and volunteer crews to those working on the frontline.

One example of the local and wider communities working together is strike team ‘Staging Area Groups’. Another example of how communities can use BART is through the bringing together of specialists from adjoining communities to create specialist appliance teams.

Recovery teams can also be formed within BART to protect and support communities making them more resilient.

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Getting Started

The following guide has been created to help new users to start using the BART system as quickly and easily as possible.

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New Users & Registration

The BART platform is an exclusive system for members of the Emergency Services. To ensure maximum security for its members, users are required to register before using the system.

Before registering, new users are required to find out whether their brigade, unit or flotilla has a BART administrator or not.

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Existing Brigades (Has BART administrator)

If your brigade, unit or flotilla has an existing BART administrator, you will need to contact them directly and ask them to register you as a new BART member (this can be done through the BART administration interface).

BART administrators will be able to confirm and apply your application permissions to ensure that new members are entitled to view data feeds and participate in discussions.

Your BART administrator will provide you with a username and password.

(Are you a BART administrator? Learn how to add new members here)

 

How do I know if my brigade, unit or flotilla is already registered with BART?

If you are unsure whether your brigade, unit or flotilla is already using BART, please contact us by calling 0419 304 182 or by emailing bartreg@emerg.com.au

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New Brigades (No BART administrator)

If your brigade, unit or flotilla doesn’t have a BART administrator, you will be required to sign up through our BART website. To sign up now, please follow the link below:

https://bart.emerg.com.au/register/

New members will be required to supply a current pager message to verify that you have access to the requested data feed.

 

Membership Processing

The processing times for new brigades, units or flotillas can vary, as we manually process new memberships to ensure the maximum level of security is maintained. Please, allow 3-5 working days for your new membership to be processed.

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BART Subscriptions

As of Monday the 15th of February 2016, all members wishing to continue using BART after the initial 1 month trial period will be required to sign up and pay for an annual subscription.

Current Pricing

To view our current pricelist, please follow the link below:

https://bart.emerg.com.au/subscribe/pricing/

 

Payment Options

We accept payment via PayPal, credit card, cheque or direct deposit. For more information on BART payments, follow the link below:

https://bart.emerg.com.au/how-to-subscribe-to-bart

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Accessing BART Team

  1. Download
  2. As BART Team is an application for smartphones and tablet devices, you will first need to download it for your device. If you are viewing this site from your smartphone or tablet device, tap on your operating system below:

    AppStore-icon

    GooglePlay-icon

    WP8

     

     

  3. Open up the BART application
  4. Once the download has finished, open up the application on your smartphone or device.

    If you are prompted to allow ‘Push Notifications’, select ‘ok’ or ‘allow’ as they are required by the BART app to allow notifications and alerts.

  5. Login

You will be required to enter the username and password provided when registering for BART.

*Please note: the password is case sensitive and normally starts with a capital letter

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Accessing BART Members

Anyone with a valid membership can access the BART Members Area. Various users may have different membership permissions, which will determine what information is displayed.

To access the BART Members Area,

    1. Open up a modern browser

We recommend using Google Chrome or Mozilla Firefox

    1. Follow this link https://bart.emerg.com.au/members  to directly access the Members Area, OR first navigate to the BART website http://www.bart.emerg.com.au

(There is a drop-down menu at the top right hand side of the BART website – select the ‘Members’ option).

  1. LoginLog into the Members Area by using your BART username and password
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Accessing the BART Dashboard

Anyone with a valid BART membership can access the Dashboard.

To access the BART Dashboard:

  1. Open up a modern browser
    We recommend using Google Chrome or Mozilla Firefox
  2. Follow this link to directly access the Dashboard, OR first navigate to the BART website http://www.bart.emerg.com.au
    (There is a tab at the top right hand side of the BART website interface, called ‘Dashboard’).
  3. Login
    Log into the Dashboard by using your BART username and password

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Accessing BART Turnout

Anyone with a valid BART membership can access BART Turnout, however standard members will have limited access. As this module was designed for a high level overview, it’s most effective for those with regional access privileges.

    1. Open up a modern browser
      We recommend using Google Chrome or Mozilla Firefox
    2. Follow this link to directly access Turnout, OR first navigate to the BART website: http://www.bart.emerg.com.au
      (There is a tab at the top right hand side of the BART website interface, called ‘Turnout’)
    3. Login
      Log into Turnout by using your BART username and password

 

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Using SMS

Getting Started with SMS

Before you can enable SMS for yourself, your group or region, you will need to purchase SMS credits.

 

How to purchase SMS creditspurchase

Individuals and administrators

If you are purchasing SMS credits as an individual or for your group as an administrator, you can easily jump onto the BART website and follow the prompts: https://bart.emerg.com.au/purchase/

 

Regional

If you are purchasing SMS credits on behalf of a region, you will need to log into the BART Members area: https://bart.emerg.com.au/members

  1. In Members, navigate down to the ‘SMS Credits’ menu item and click the link. You will see a list of users and groups:sms-credits
  • User level SMS credits
  • Group level SMS credits
  • Region level SMS credits
  1. Select the region that you would like to purchase credits for and click the ‘purchase’ button.
  1. Follow the prompts to select the SMS pack that best suits you.

 

How to enable SMS for members

Any member who has their mobile phone number stored within the BART system can receive SMS notifications. To allow members within your group to use BART without a smartphone, you’ll first need to pre-purchase SMS credits from our website.

Credits can be purchased for your entire group, or for an individual. We use high priority SMS to ensure it arrives at the same time as the smartphone push notification.

To receive SMS notifications, your BART administrator will need to enable it from within the BART Members area.

If you are a BART Administrator, please follow the steps below:

PART 1

  1. Log into the BART Members area
  1. Navigate to the ‘ADMINISTRATION’ link in the main menu
  1. Select ‘USERS’ from the sub-menu
  1. Choose the user you want to give SMS permissions to and click the ‘edit’ icon
  1. Navigate to the ‘PERMISSIONS’ tab
  1. Tick the ‘SMS Send Instructions’ checkbox and click ‘SAVE’

 

PART 2

For each broadcast tag, you can enable or disable SMS and email notifications per member.

  1. Navigate to the ‘USER BROADCAST TAGS’ sub-menu item
  1. Ensure your member has the ‘ACCESS’ checkbox ticked
  1. Select the broadcast tag you wish to enable SMS notifications for, and use the drop down menu to set the options appropriate for each member.To enable SMS, select from:
    1. None
    2. Non-alert only
    3. Alert only
    4. All messages
  1. Click the ‘SAVE’ button

 

Responding with an SMS

To respond to an SMS reply directly to the message received:

Attendance Only with a 0, 1 or 2:

0 = Not attending
1 = Attending
2 = Other

 

Attendance and ETA with a space, dot or hashtag:

Example a

[response].[time] 1.20
(Attending; ETA: 20min)

— Or —

Example b

[response]#[time] 1#20
(Attending; ETA: 20min)

 

For additional information, please see the ‘I don’t have a smartphone, can I still use BART?’ section on the BART website.

 

How to enable SMS instructions for members

  1. In BABT members, navigate to the ‘administration’ menu item and click on ‘users’
  1. Choose the member you would like to enable SMS for and click on the ‘edit’ button
  1. Click on the ‘Permissions’ tab up the top and tick the box ‘SMS send instructions’.

This is completely optional – it includes a short set of instructions down the bottom of each SMS as to how to reply.

 

Please note: There is a specific order in which SMS credits are used:

1. Individual
2. Region
3. Group

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Getting Started with Messaging

Messages can be sent through BART as:

  1. Broadcasts
    • Sent to all members of a group that receive the Broadcast Tag.
    • Can have a location, image attachment, alert tone and has the Attendance List functionality.
    • Comments and additional attachments may be added to the Broadcast Message.
    • The Broadcast message can be completed with a report produced.
  2. Discussions
    • Sent to all members of a BART group or a custom team created from a BART group.
    • Can have a location and attachments added.

 

How to set up your members with broadcast tags

BART administrators have the option of:

  1. Creating a new broadcast tag for your brigade, unit or group
    • Log into BART Members and navigate to the ‘ADMINISTRATION’ link in the main menu
    • Click on the ‘BROADCAST TAGS’ sub-link
    • Click on the ‘ADD BROADCAST TAG’ button up the top
    • Enter in the broadcast tag, name, state and whether you want your members to have it assigned to them by default (for those who have message sending privileges enabled)
  2.  

  3. Allow certain members in your group to send messages
    • Log into BART Members and navigate to the ‘ADMINISTRATION’ link in the main menu
    • Click on the ‘USERS’ sub-link
    • Select the user that you would like to give message sending privileges to, and click on the edit button
    • Navigate to the ‘PERMISSIONS’ tab
    • Tick the checkbox ‘Create + Send Message’ then click save
  4.  

  5. Set which members in your group are to receive specific broadcast tags
    • Log into BART Members and navigate to the ‘ADMINISTRATION’ link in the main menu
    • Click on the ‘USER BROADCAST TAGS’ sub-link
    • Choose the broadcast tag you would like to enable for specific members, and click on the edit button
    • To assign the broadcast tag to all new members with message sending privileges, tick the ‘default broadcast tag’ checkbox
    • Select from the options:
      1. Access (when ticked, gives the member access)
      2. SMS (‘non-alert only’, ‘alert only’ or ‘all messages’)
      3. Email (‘non-alert only’, ‘alert only’ or ‘all messages’)
      4. App notifications (‘non-alert only’, ‘alert only’ or ‘all messages’)

Notes:

  • Only BART members will receive the Broadcast Message sent through BART, this message is not relayed on the pager network.
  • Broadcast messages cannot be sent via Pager messages that are received in the BART system through a pager feed.

 

How to send a Broadcast Message:

Via the BART Smartphone App
sendmessage-iconIn the List View, click on the Send Message Icon at the bottom right of the screen. Then select ‘New Broadcast’:

 
OR select the Menu Item SEND BROADCAST at the bottom of the Menu:img_0569
 

 

 

 

Sending A Broadcast Message

To: Select the Group or Groups that will receive the message by tapping on the To: Area and adding Blue tick to the required group/s.

Location: Tap on Location, select the location by typing in the address or by dragging the map.  Don’t forget to SAVE.

Attachment: Take a photo or add an image

Alert: Turn this on if you would like the message sent as an Alert message.

Key in the message in the blank message area at the bottom of the screen.  You can drag the message down to check the message settings before sending it.

 

How do I switch my Message Notifications off?

  1. Open up the main menu in the BART Team app and then select ‘Settings’
  2. Open up the main menu in the BART Team app and then select ‘Groups’. When a BART Group is disabled, you will not receive any message notifications from that BART Group.
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Membership Types

A number of different membership types are available within the BART system. The type of membership created for each user is determined by the system administrator as directed by the Captain, Management Team or Controller.

BART membership types can be modified at any time through system administration.

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Standard User

Standard BART members are setup through the system administration. Each member has their own user profile, which contains their personal contact details along with any specific skills they may have.

Standard users have access to the group and capcodes that they have been set up with, and can access messages and alerts via system administration or through the smartphone app.

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System Administrator

System administrators have access to add, edit or delete users and groups. Map markers can also be setup by administrators.

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Observer

This type of member can see the communication within their group but can’t interact.

Observer accounts are appropriate for:

  • Trainees and new members
  • Regional Support or Liaison members
  • Older less active members
  • Non-active members
  • Anyone who could benefit from ‘view only’ BART permissions e.g. Council emergency managers, principals of schools, Police at your local station, your wife, husband or partner, Fund raising members, Support members, etc.

It’s entirely up to your BART administrator/s following the direction of your Captain, Management Team or Controller as to who is granted access to any class of BART membership. The cap-code messages and the type of message (eg Alerts only) are also controlled by the BART Administrator/s.

Observers, as well as appliances require a valid BART membership.

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BART Team

  1. Download and install BART Team on your smartphone or tablet device
    for instructions, please see: Accessing BART Team
  2. Login
    You will be required to enter the username and password provided when registering for BART.

*Please note: the password is case sensitive and normally starts with a capital letter

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What happens when I first log into BART?

To access BART Team, you will need to log into the system using the username and password assigned to you during registration. We recommend that after you’ve logged into the BART application that you stay logged in.

If your brigade, unit or flotilla has an active data feed you should start to receive alerts and messages after a short amount of time.

If you can’t see any messages, you may have deactivated your BART Group.
To make sure have an active group set up on BART, open up the application and tap on the menu icon (top left) then select ‘Group’.

If you can see a blue arrow next to your group name, it is active.
If you can’t see any arrows, then it means you don’t have any active groups and you’ll need to tap on the group name to make sure it’s active.

Key Interface Elements Explained

After logging in you will be faced with either the ‘Quick View’ screen or the ‘List View’ screen.

Quick View

 

List View

The list view is for more advanced BART users. It displays multiple incidents on your screen, where you can scroll down for additional incidents.

interfaceoverview-list

 

Status Buttons

The round buttons at the bottom of the screen are your ‘status buttons’. When a message or alert has been received through BART, members are required to select one of the status options to inform their brigade, unit or flotilla of their attendance intentions.

Accept: You accept the message or alert and intend to attend the event as required

Decline: You can’t attend the event

Other: The other status means different things for different teams, for example if a member wants to simply ‘acknowledge’ that they’ve seen an incident or message.

For more information on the status buttons, please view ‘inside the BART application

Map Preview

A map preview is displayed if BART is viewed using a larger device (like the iPhone 6 or 6+). By tapping on the preview, users will be taken to a larger view of the message or incident on a full screen map.

Message

The main message area will display your data feed in plain text (as can be seen on a paging device).

View Members

By pressing the ‘members’ icon, you can view each member in your team along with their availability as set in the ‘rostering’ module and their current attendance status (attend/ decline/ other).

  • If a members name is red it means they have set themselves as ‘unavailable’ in the ‘rostering’ module
  • If a members name is green, it means they have set themselves as ‘available’ in the ‘rostering’ module

View Location

Tapping on the ‘location’ icon allows members to view key locations relevant to the incident on a full screen map.
For more information about what is displayed on the map, please read the ‘map’ documentation

Mark as Complete

Show your officers, management, team mates and neighbors that an incident has been closed off.

Easy Swipe

You can swipe your screen to flick through the various incidents in ‘Quick View’ mode.

Menu

Menu Icon

Opens up the main menu

Options Icon

Options-button000
Opens up a popup that contains a range of ‘quick-set’ options:

  • My Status: Available or not available
  • Share Location: Shares your location with those in your team
  • Track Me: Allows those in your team to see your current location on a map
  • Refresh: Manually refresh the page to see the latest information available
Change my status

Will override any existing availability status as set in the rostering module.

Share location

Share your location with your team. Anyone with access will be able to view your current location on the map screen.

Track me
What’s tracking for?

BART’s tracking function can be used for a range of circumstances including:

  • Personal safety
  • The management and distribution of resources
  • Search and rescue participants covering large search areas in ground crews
  • Team location in crowded areas
Who can see you?

Only those who are in your team can view your location on a map.

Please note: Your tracked locations aren’t recorded for archiving or reporting purposes.

How can they see you?

Team members will only be able to view your location if:

  • You have logged in as an ‘Individual’ and have turned ‘Track Me’ on

or

  • You have logged in as a ‘Vehicle’ and are using the status buttons supplied

Please note: If you have tracking enabled on your device, you will see a tracking notification even if you move away from the BART application.

How long does it last for?

Once you have enabled tracking, your location will be recorded until you turn it off. The last location recorded will display on your team mates map for approximately the next hour.

Is it only related to a particular incident, or is it a global setting?

Tracking of ‘Individuals’ and ‘Vehicles’ occurs independently from the BART messages or incidents. If you have enabled tracking, your location will be displayed to your team mates regardless of the incident map they’re viewing.

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What happens when I receive an alert or message?

BART Messages
On your smartphone or tablet device, you will hear a short message tone accompanied with a push notification on your phone (see example below).

BART Alerts
On your smartphone or tablet device, you will hear a tone that’s much louder and longer than the standard message tone. A push notification will also display on your smartphone or tablet device.

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What should I do when I receive an alert or message?

If you receive an alert or message on your lock screen, swipe the push notification to view it within the BART application.

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Mobile Data Usage

Although BART does require some usage of your mobile data, it’s only a very small amount – especially when compared with apps like Facebook, twitter and YouTube.

Things like mapping imagery and icons are all cached, which means they’re stored within the app so that you only have to download them once.

Because everyone uses BART differently with varying levels of usage, we have provided below the data required for the most common BART functions as an example. As you’ll see, starting BART, attending, checking the attendance will use 0.000031895% of 1GB of data.

User Details

895

Bytes

Attendee List

10000

Bytes

Message List

21000

Bytes

TOTAL

31895
31.895
0.031895
0.000031895

Bytes
KB
MB
GB

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Inside the BART application

After viewing the message or alert within the application, you have a number of options:

  • Ignore the message completely
  • Acknowledge the message by tapping one of the acknowledgement buttons (Accept, decline, other)

Accepted Incident
If you tap the ‘accept’ button, you will see your current position in relation to the incident on the map and view your estimated time of arrival to the headquarters.
You will also be able to view the other members within your team that have also accepted the incident. By tapping on any one individual team member, you can see their name, contact details and a list of their qualifications.

Attendees can also be filtered by their qualifications, which allows managers to instantly determine the skill sets of the attending members.

Decline Incident
If you tap on the ‘decline’ button, your team members will see that you don’t intend on attending the incident. If you have specialised qualifications that are required for a specific incident, you may be contacted directly by management to confirm whether or not you can attend.

Other
The ‘other’ option can mean different things to different membership groups. A CFA brigade for example, might have members that use the ‘other’ status when they’re unable to travel to the brigade headquarters, but instead are able to travel straight to the incident.

The ‘other’ status is commonly used when a member is busy and it’s inconvenient for them to attend an incident, however they are still willing to attend if their skill set is required.

Another common use for the ‘other’ status is when BART members want to simply acknowledge that they’ve seen an incident or message.

Please note: All acknowledgment information is fed through to management teams, to be viewed within the ‘Regional Management Platform’. (Read more about the regional management platform here).

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Broadcast Logging

Within the BART Team app, you can attach logged comments, locations and images to each incident.

How?

Tap on your incident to bring up the ‘Attendees’ window. Toggle over to the ‘Comments’ window, and enter a simple text log or attach a location, photo from your library or take a photo with your smartphone.

All logs attached to an incident will be included within your BART report, which is generated once an incident has been completed.

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Discussions

Discussions can be held between BART members of the same team. Basic text messages can be shared, as well as specific locations, images stored on your device, or you can take a photo to share.

For more information on discussions, please see ‘Getting Started with Messaging

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Live Radio Streaming

You can stream existing radio channels through BART by selecting the Radio icon in the BART Team App Header. This will initially guide you to select the radio feed and then to toggle the radio on and off.
Select the BART Team App Settings icon (3 circles top-right) and then Streaming Menu icon (3 lines) to select a different radio channel.

BART provides for radio streaming where it exists from Broadcastify. If there is an existing channel on Broadcastify that does not exist in BART, let us know and we can add it in.

It is also possible to provide an audio feed to Broadcastify if you would like to go down that track.

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Events

img_6207To view or create an event, tap on the ‘Events’ item in the bottom quick-menu. You will see a calendar view, which will highlight any days where there is an event. You will also see a number, which tells you how many events have been added for that specific day.
eventmaking
You will also see a list view of events that have been created. If you have a long list of events, you can choose to display only the list view by tapping on the list icon at the top of the screen.

Create a new event

  1. Tap on the plus icon (+) in the top right-hand corner of the screen
  2. Give your event a name
  3. Select the type of event from the list provided
  4. Select a status for the event:
    • Tentative
    • Confirmed
    • Postponed
    • Cancelled
    Please note: Events will only be broadcast if the status is set to ‘Confirmed’
  5. Select any resources required for the event
  6. Choose the time and date for your start and end times
  7. Set a location for your event
  8. Set the minimum and maximum number of members
  9. Set the time and date that members must RSVP by
  10. If you would like to send out a reminder, set the time and date
  11. Enter in any additional notes for the event
  12. Tap ‘SAVE’ at the top of the screen
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Availability & Rostering

img_6196

The availability area allows members to set, in advance, when they’re free to attend incidents or not. There are two methods that can be used through the BART Team app to set your availability:

Weekly View

Time-slots are split up into hourly blocks, where entire days or weeks can be set at the same time.

  • Tapping a block once will make it green, which indicates that you are available
  • Tapping a block twice will turn it red, indicating that you’re not available during this time-slot
  • Tapping a block a third time will turn it purple, which indicates that you are on premises

There are also additional options within the Weekly View table by tapping on the 3 dots in the top right hand corner of the screen:

  1. Copy (will copy the availability for the entire week, which can then be pasted for future weeks)
  2. Paste (is only available if you have copied the status template first)
  3. Clear (will clear the entire week)
  4. Fill Available (will fill the entire week with the ‘Available’ status)
  5. Fill Unavailable (will fill the entire week with the ‘Unavailable’ status)

 

set

Set Times

To use this method, you will need to tap on the ‘Set’ tab at the top of the Availability screen.

  1. Tap on the status you wish to set:

    • Available
    • Not-Available
    • At Premises
  2. Set the start time that you want to set your status for
  3. Set the end time that you want to set your status for
  4. Select a date – you can hold and drag the date list to view more dates
  5. Tap on the green ‘GO’ button
img_6199 members

View Members

To view the availability of your team mates, tap on the ‘Members’ tab at the top of the screen. A list of members within your group will appear, along with coloured blocks indicating what their status is for each hour within a day. You can flick through days by using the white arrows on either side of the date.

Filter Members
Within the ‘Members’ tab, there is an option to filter members by specific qualifications. This can be handy if you’re looking for someone with a particular skill set.

 

Availability Quick Launch

For quick access to view availability, you can also create an app icon on your smartphone’s home screen to launch ‘BART Availability’:
https://bart.emerg.com.au/availability/

For Android

Launch Chrome for Android and open the website or web page you want to pin to your home screen. Tap the menu button and tap Add to home screen. You’ll be able to enter a name for the shortcut and then Chrome will add it to your home screen.

add-to-homescreen

The icon will appear on your home screen like any other app shortcut or widget, so you can drag it around and put it wherever you like. Chrome for Android loads the website as a “web app” when you tap the icon, so it will get its own entry in the app switcher and won’t have any browser interface getting in the way.

For iPhone, iPad, & iPod Touch

Launch the Safari browser on Apple’s iOS and navigate to the website or web page you want to add to your home screen. Tap the Share button on the browser’s toolbar — that’s the rectangle with an arrow pointing upward. It’s on the bar at the top of the screen on an iPad, and on the bar at the bottom of the screen on an iPhone or iPod Touch. Tap the Add to Home Screen icon in the Share menu.

add-to-homescreen-ios

You’ll be prompted to name the shortcut before tapping the Add button. The shortcut can be dragged around and placed anywhere, including in app folders — just like a normal app icon. (To create app folders on iOS, touch-and-drag an app’s icon onto another app’s icon and hold it there for a moment.) When you tap the icon, it will load the website in a normal tab inside the Safari browser app.

homescreen

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Teams

Teams can be set up within groups to allow for fast, targeted deployment. By utilising BART’s qualification list, administrators are able to quickly and effectively select strike team members based on their specific skill sets.

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Creating new team

Teams can be created directly through the BART smartphone app:AddDelete-Teams00

  1. Select ‘Teams’ in the Options screen to enter the Teams screen.
  2. Press the ‘Plus (+) symbol’ on the Teams screen to create a new TEAM. This screen also provides for deleting (-) previously created TEAMS.
  3. Enter the name of the TEAM you are creating and press ‘Create’.

Your TEAM has now been created.

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Adding new members to the team

  1. Once you have created your team, tap on it to see any related incidents and members.
  2. Similar to creating new teams, you will see the symbol (+) for adding a new member and (-) for deleting an existing member.
  3. Members can be added by direct selection or by qualification ‘Filter’ selection. Members added to the TEAM are notified
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Adding Incidents to a team

  1. Swipe to open up your BART menu
  2. Tap the ‘List View’ menu item
  3. Tap the incident that you would like to add

Notification to TEAM members is optional.

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Removing Incidents from a team

Incidents can be deleted once the activity has been completed by the TEAM.

Communicating with team members

Communication between the TEAM members is via ‘Discussions’, where TEAM members can share information, their location, photos or images.Share

  1. Swipe to open up your BART menu
  2. Tap the ‘Discussions’ menu item
  3. Tap on the team name that you wish to communicate with
  4. Tap the ‘…’ share icon at the top right of the screen
  5. Choose to share your location, an image on your smartphone or take a photo

To return back to the ‘Discussions’ main screen, tap the underlined team name.

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Delete a team

The TEAM name at the top of the ‘Discussions’ screen is a link which returns the member back to the TEAM screen.
Once the TEAM operation is complete the TEAM can be deleted using the Teams screen.

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Map

The map from within the BART application serves a range of uses:

Update the incident location
If you find that the location of an incident is incorrect, you can update the location straight from the BART Team app.

How?
Within the more advanced ‘List View’, tap on the down arrow in the top right hand corner of your incident. You will be given a range of options, which include:
– Complete
– Allocate to team
– Forward broadcast
– Update location

Change the Marker Radius
Increase or decrease the marker radius of an incident to see active vehicles within the set area.

How?
Within the BART Team app, if an incident has a set location you can tap on the map for more options and a larger view. Inside the mapping screen, you will see a cog in the bottom right hand corner of the screen. By tapping on the cog icon, you will see a range of mapping options including ‘marker radius’ that can be set to a maximum of 50kms.

Track Vehicle
Members can see the location of their vehicle, and its distance to headquarters and the incident from within the map.

Routing to Incident
When looking that the map, members can see their current location and routing to the incident. The distance (in kms) is provided, along with an estimated time of arrival.

Directions to Incident
When enabled, members are shown directions to the incident based on their current location.

Map Layers
Members have the option from within the map screen to add various map layers. Each layer is selected from a list of landmarks and resources, and displays icons within the map to show each individual location.
Resource layers include air fields, base camps, coast guards, helipads and water points.

Overview of all Incidents
When selected, members are able to see a complete overview of all incidents from within the map.

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Help

The help screen directs users to the website ‘Frequently Asked Questions’ (FAQ) page. A list of the most commonly asked questions is available for reference, along with answers to these popular questions.

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Settings

The settings screen allows users to update their details from within the application, including name, position, contact details, alert tone, landing page type (standard or list view) and notification settings.

The settings area also lets users submit a test notification to ensure that they’re receiving their push notifications correctly.

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Send Message

Custom messages can be sent through the BART application, allowing members to select the brigades, units or flotillas that they want to contact, along with a location and whether the message is an alert.

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System Requirements

BART is designed to work or all current SmartPhones or Tables but if your phone is a bit older, check the list below to see the minimum device that BART will run on.

The following is a list of supported smart devices and operating systems:

Apple – download/ view on the App Store

  • Apple iPhone 3GS – iOS version 8
  • Apple iPod touch 4th Generation – iOS version 8
  • Apple iPad 2nd Generation – iOS version 8
  • Apple iPad mini 1st Generation – iOS version 8

Android – download/ view on Google Play

  • Android smartphones + tablets – Jelly Bean (version 4.2)

If you’re using an Android device, you can download the BART app directly to your phone or tablet using the following link: www.bart.emerg.com.au/other/app/BART.apk

To download the previous version, follow this link: http://bart.emerg.com.au/other/app/BART4882.apk

You may be required to enable the installation of apps from ‘unknown sources’ first:
Step 1 – Go to Settings.
Step 2 – Go to Security.
Step 3 – Scroll down and check “Unknown sources” box.
Step 4 – Tap ‘OK” when it show the warning.

Windows Phone – download/ view for WP8

  • Windows Phone 8 smartphone – Update 3
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Vehicle Management

When BART administrators register new members into their team, they can add members as either a ‘person’ or an ‘appliance’. The BART appliance account interface was designed for the safety and maintenance of emergency vehicles through tracking.

Registering appliances within BART is a relatively new feature that allows you to see the real-time location of your appliances when they’re out in the field. Once an appliance has been added to your brigade, unit or group, you will be able to assign attending members to specific appliances to create a virtual T Card.

Once in use, your appliances will be included as part of your weekly turnout report.

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How to Register a ‘Vehicle’ membership type

Only BART administrators can register new members into their teams. If you are a BART administrator:

  1. Log into the BART ‘Members’ area http://bart.emerg.com.au/body/Live_Feed.aspx
  2. Navigate to the ‘Administration’ option in the main menu
  3. Select ‘Users’ (if not selected by default)
  4. Click on the ‘Add New / Find Existing’ button at the top of the page
  5. Fill out each of the information fields
  6. When you get to ‘User Type’ select ‘Vehicle’
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Vehicle Application

You don’t need to download a separate application to use the vehicle features; you can use your standard BART app for either iOS, Android or Windows Phone.
Just simply log into the BART application using your ‘vehicle’ membership type, and you will see a specialised vehicle interface.

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Vehicle Interface

VehicleInterface00

Very similar to the standard BART interface, users are faced with a number of alternative status options including ‘assigned’, ‘on-route’, ‘arrived’ and ‘return’.

 

 

 

 

 

 

 

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Extending Coverage

One cost effective solution for extended out of range trips is to set up a wifi ‘hotzone’. This can be achieved by roof mounted duel antennas to allow for both Tx and Rx data.

These can be purchased online at a reasonable price. Jaycar, for example, have a range of antennas starting from just $19.95

When used in conjunction with a ‘pocket wifi’ device, the antennas allow for better coverage as well as allowing multiple devices to access the internet (as opposed to a single tablet with sim card, for example).

cable-joiners

 

 

 

 

 

 

ends-on-miro-connectors

 

 

 

 

 

 

roof-duel-antenas

 

 

 

 

 

 

unit-plugged-into-duel-antenas

 

 

 

 

 

 

bart-on-table-feeding-from-wifi

 

 

 

 

 

 

 

 

 

 

 

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BART Members

The BART Members web-based application requires a computer, tablet or laptop with an internet connection and modern browser (we recommend Google Chrome).

Anyone who has a BART membership can log into BART Members, however your access will be limited by the type of account you have (Please see ‘Membership Types’).

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For General Users

Although general users log into the ‘BART Members’ area in the same place and with the same manner as other types of users, they only have access to a limited number of sections.

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Live Feed

After logging into the ‘BART Members’ area, you will see the ‘Live Feed’ listing all the latest alerts and messages for your BART groups.

You can filter through the message feed by:

  • Time frame
  • Capcode
  • group
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Search Feed

The search feed section allows you to look through your available messages using a specific capcode or message content.

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My Groups

This section shows you a list of the groups that you currently have access to. You have the option of activating a particular group, deactivating it, or removing your association with that group.

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Join a Group

Anyone can request to join another group by logging into BART Members.

  1.  Access the BART Members area using any modern browser (we recommend Google Chrome)
    http://bart.emerg.com.au/body/Live_Feed.aspx
  1.  Login to the web-based application using the same login details as used within the smartphone application.
  2.  Navigate to the ‘Join a group’ menu item
  3.  Select the group you would like to join via the drop down menu
  4.  Enter in your position
  5.  Elect whether you’re an observer or not
  6.  Enter in a personal message
  7.  Click [+ Send Join Request]

Where possible, it’s courteous to call and speak to the administrator of the group you wish to join.

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Subscription

You can pay for your own individual subscription by clicking the ‘PAY SUBSCRIPTION’ button.

  1. First you will need to agree to the ‘Terms and Conditions’ before proceeding

  2. You will then need to choose your preferred method of payment:

    PayPal/ credit card –
    you will be directed to PayPal’s safe payment area, where you can pay using your PayPal account or simply with credit card if you don’t have a PayPal account setup.

    Cheque – You will be directed to a page that contains all the necessary information required to make out a cheque to Emerg Solutions pty. Ltd. (Please use the information provided correctly for trouble-free processing.)

    Bank Deposit – You will be directed to a page that contains all the necessary information required to make a direct bank deposit to Emerg Solutions pty. Ltd. (Please use the information provided correctly for trouble-free processing.)

    If you choose to pay via ‘cheque’ or ‘bank deposit’ you’re able to generate an invoice by pressing the ‘request invoice’ button on the payment details page.
    Simply go through the payment process within the ‘BART Members’ area, and you will see the ‘request invoice’ option as shown below:

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Settings

In this section, you’re able to change your:

  • Email address
  • Mobile number
  • Password
  • Availability status

You can also send yourself a test message to make sure you’re set up correctly within the system and your smartphone is also setup correctly.

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Version

This section gives you a list of all the latest BART system updates. It shows you:

  • Version number
  • Date released
  • The time and date it was applied
  • Back-end projects affected
  • Front-end modules affected
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For Administrators

Administrators are able to access each of the areas listed for general users, with some additional administrator-only sections.

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Add, edit or delete users

As a BART administrator, you are able to add, edit or delete users through the ‘BART Members’ area. To access this area, navigate to the ‘Administration’ item in the main menu, and then click on ‘USERS’.

Admin-Menu

 

 

 

You should then see a list of the BART members that you’re able to administer. If you’re an administrator for more than one group, you will be able to choose the group that you would like to focus on from a drop down list.

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Add a new user

Click on the ‘Add new / Find existing’ button at the top of the page.

AddNew

 

 

 

You will have the choice between creating a user from scratch, or locating an existing user to invite to your group or re-establish a deleted group member.
 
AddNew-Details
 
(Add new user)

 

When adding a new user into the system, you will need to fill in a range of information including:

  • Name
  • Email address
  • Mobile number
  • Position
  • User type
  • Login name
  • Password

You will also need to elect the users privileges (ie. normal user, group administrator, observer).

In addition, it’s also helpful to tick the relevant qualifications of the user. These qualifications are displayed within the system to help with the distribution of skills and resources.

 

 

 

 

 

 

 


(Find existing user)

 

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Edit user

Once a user has been entered into the system, you as an administrator is able to modify their details, privileges and qualifications at any time.
To edit a user, click on the ‘edit’ button next to the user you wish to modify.

Edit

 

You will then see the user details screen, where you can change any of the settings as previously set.

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Delete user

To delete a user, click on the ‘delete’ button next to the user you wish to remove.

Delete

 

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Reset a users password

Members are able to reset their password themselves through the app, if they have a current email address setup. Alternatively, a system administrator is able to update a user’s password through the ‘BART members’ area.

To access this area, navigate to the ‘Administration’ item in the main menu, and then click on ‘USERS’.

Admin-Menu

 

 

 

You should then see a list of the BART members that you’re able to administer. If you’re an administrator for more than one group, you will be able to choose the group that you would like to focus on from a drop down list.

To reset a user’s password, click on the ‘edit’ button next to the user you wish to modify.

Edit

 

In the password field, enter a new password and click ‘save’.

 

 

 

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Capcodes

This section allows administrators access to change the settings for each capcode within a selected group. By clicking on the edit icon, a range of options can be set including:

  • Access
  • SMS
  • SMS alerts only
  • Email
  • Email alerts only
  • App notifications
  • App notification alerts only
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Groups

This section allows administrators to change the settings for each of the groups they’re administrating. By clicking on the edit icon, a range of options can be set including:

  • Allow sponsorship
  • Privacy level
  • Filter on
  • SMS reminder level (when they’re about to run out)
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Invite Members

You can invite BART members from other groups to join your own group.

    1. Log into BART Members: https://bart.emerg.com.au/members/
    2. Click on the ‘ADMINISTRATION’ link in the main navigation
    3. Click on the ‘+ ADD NEW / FIND EXISTING’ button
       
      add-find

       
       

      Then ensure that the ‘FIND EXISTING USER’ option has been selected
      find-existing

    4.  
       

    5. Enter in either the email or mobile number of the member you are inviting and then click the ‘+ SEARCH’ button
    6. Once you have found the member you would like to add, choose whether they are a ‘Normal User’ or ‘Administrator’. You will also need to choose whether they are to be an ‘Observer’ or not, and their position within your group.
    7. Click on the ‘+ SEND JOIN REQUEST’ button
    8. An email will be sent to the member, however we suggest that you also contact the person directly if possible.
    9. The invitee will see your request by logging into Members and navigating to ‘GROUP REQUESTS’.
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Group requests

In this section, administrators will see a list of BART members who have actively sent through a request to be part of your selected group.

Administrators can choose to:

  • Accept request
  • Reject request
  • Block user (so they can’t ask again)
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Markers

In this section, administrators are able to add, edit and delete map marker points for a specified group.

  1. First, a group needs to be elected
  2. Then click the ‘ADD NEW’ button
  3. Select the type of marker that you would like to create (ie. hydrant, air field, station etc.)
  4. Elect whether it is to be the main marker or not
  5. Give your marker a description
  6. Either select a location on the interactive map provided, or enter in a specific address
  7. Click the save button
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Filters

Administrators are able to elect specific filters for each group they have administrative access to. These filters will impact on the type of alert that members of each group will receive.

These can include filters like:

  • Emergency Medical Response
  • Motor Vehicle Accident
  • Structural Fire
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SMS credits

Administrators can add SMS credits for each specified group.

  1. Click ‘ADD CREDITS’ button
  2. Select the number of credits you would like to purchase for that group
  3. Select your preferred payment method
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Dashboard

The Dashboard provides for a Geo-enabled common operating picture, which empowers users to make the best decisions at the right times.

Real-time visibility of incidents, teams and resources allows for accurate situational intelligence of any emergency situation.

To log into the Dashboard, either click the link at the top of the BART website or follow this link

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Key Interface Elements Explained

After logging in, you will see a list view of all your latest messages as well as a map showing key locations.

BART-StationPlatform_explained

 

By clicking on one of the messages, you will see a detailed view of the incident location, a list of members in your group, member attendance statuses, member ETA’s and member qualifications.

BART-StationPlatform_explained-DetailedView

 

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Hardware Requirements

To use the BART Station Platform you need a computer or laptop with access to the internet, and a computer monitor or television screen. Many stations find that a wall mounted television monitor is the most effective setup, with some opting for multiple screens.

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Setup

To setup the BART station Platform, you need to open up a web browser on your computer or laptop (we recommend using Google Chrome). You can access the Station Platform via the link at the top of this page, or by following this link.

Login to the Station Platform using your regular BART account information and make sure your computer or laptop is connected to your chosen monitor.

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Raspberry Pi

Raspberry Pi is a credit card sized computer that has ports for USB devices like a keyboard and mouse, Ethernet and HDMI ports for network access and displays, and other peripheral connection.
Starting at $64.95 for the Raspberry Pi 3 Model B’s main board, it’s a very cost effective and lightweight computer that is more than capable of running the BART Dashboard.

What do I need to buy to setup the Raspberry Pi at my station?

We recommend you purchase the 3 main components:

TOTAL cost for complete setup: $101.80

 

How do I set up my new Raspberry Pi?

To set up your Raspberry Pi, you’ll need to take the main card:

pi_3-01

 

 

 

 

 

 

 

 

And place it inside the protective case (if purchased):

raspberry-pi-3-case-enclosure

 

 

 

 

 

 

 

 

You’ll then need to plug in the power supply, and Ethernet cable to access the internet.

Using your HDMI cable, you’ll then need to connect your Raspberry Pi with your screen of choice.

Limited Time Offer

For a limited time, we’re giving any group who has registered a dedicated Dashboard membership a free microSD card. It will be pre-loaded with your login details, so all you need to do to get the Dashboard working is plug it into your Raspberry Pi.

How do I request my free SD card?

To request your free microSD card with the BART Dashboard pre-loaded, please fill out the form here and select ‘microSD request’ in the dropdown.

You will need to provide us with login details (ie Username and case sensitive password) to the registered dedicated Dashboard user/membership which will be used by the Raspberry Pi when it fires up the BART Dashboard in your station/unit/branch.

Please also make sure you supply us with a postage address to where we can send your pre-loaded card.

What do I do with the SD card, once I’ve received it?

Once you have received your microSD card, simply take it out of the envelope and remove the outer casing (also known as the adaptor):

ce04448

 

 

 

 

 

 

 

 

 

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Turnout

The Regional Management platform provides managers with a high level overview of the latest BART alerts for all brigades, units, or flotillas within their region.

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Incident Overview

The list view can be seen by clicking the ‘List’ icon in the top banner.

The incident overview screen displays a list view of the alerts, with the most urgent item at the top. A range of key information is displayed in this format, including:

  • Brigade, unit or flotilla area name
  • Area code
  • Alert message
  • Attendance status numbers (attend, decline, other)
  • Total members in brigade, unit or flotilla
  • Time elapsed since incident was created
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Additional Visual Cues

If a period of 2 minutes has elapsed without any members attending the incident, then the incident will be highlighted in yellow.

If a period of 4 minutes has elapsed without any members attending the incident, then the incident will be highlighted in red.

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Map Overview

The map view can be seen by clicking the ‘Map’ icon in the top banner.

The map overview screen displays each alert on an interactive map, as well as the location of each local headquarters. Map markers can be toggled on or off by clicking the ‘settings’ icon, including:

  • Local headquarters
  • Each individual region
  • Each type of Alert (ie. CFA, SES, Australian Volunteer Coast Guard etc.)
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